In 2013, Ortiz landed the role as a series regular in The After, produced by The X-Files creator, Chris Carter. The pilot, which began airing via Amazon Video in February 2014, received positive feedback and was ordered to series. However, on January 5, 2015, Amazon Studios announced they would no longer move forward with the show. Two months later, Ortiz was cast as the female lead in a pilot tentatively titled Rosewood, playing opposite Morris Chestnut. The pilot was greenlit to series in May 2015. Rosewood premiered on September 23, 2015 on Fox. The series was canceled after two seasons in May 2017. Later that year, she had a recurring role during the second season of USA Network drama series, Shooter. Ortiz also has appeared in the comedy film Girls Trip, playing herself.