MOI officially launched the "1996 Hotline of Interior Affairs" in November 2011 after three months operation trial. Speaking at the press conference, Jiang said that the MOI is in charge of almost everything in people's daily life, ranging from marriage and birth registration, various social welfare and subsidies provider, petition Service, corruption reporting, housing transfer registration and emergency reporting. In order to make their Service more efficient and more convenient to people, MOI has merged some of their Service hotline into one single number.